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Terms and Conditions

General

  • Newcastle Tattoo Removal reserves the right to refuse any client treatment at any time. In the case that a client is refused treatment, all existing credit owed to the client will be paid out in full to the client within 7 days.
  • All quotes provided during the FREE consultation are valid for a period of 3 months and may be subject to change.

Online Bookings

  • All online bookings require a deposit. The deposit amount varies from treatment to treatment and will be confirmed in the booking process.
  • All payments are processed using a secure 3rd party e-payment gateway provider.
  • For all FREE consultation bookings made online, a $50 down payment is required at the time of booking to secure a slot in the appointment book, If the client does not book for their tattoo removal treatment after their free consultation, the down payment will be refunded.
  • Where the client decides to go ahead with treatment by booking a treatment after their consultation, their $50 downpayment from their consultation will be held as a deposit for their tattoo removal treatment.
  • All deposits taken within the clinic are non-refundable, but may be transferred on to the client’s account as a credit if a minimum of 24 hours notice is provided to the clinic via email or reply text.

Flat Rate/Capped Pricing

Refers to all tattoo removal advertised as $150 to $250 per session.

  • This offer cannot be used in conjunction with any other offer or package.
  • This offerl is a pay as you go structure, treatments can be purchased in packages at a reduced cost. See advertised packages.
  • If a tattoo is not completely removed in the amount of recommended sessions, further treatments will need to be purchased at the advertised rate.
  • Due to medical reasons, the maximum tattoo area that can be treated in one tattoo removal session is restricted to maintain client safety. Some large tattoos may need to be treated in separate sessions requiring separate visits to the clinic, each treatment session will be charged at the flate rate cost.

Birthday Voucher

  • Is not available for tattoo removal services. This voucher can be redeemed in clinic for new purchases of services offered by Coco Skin Laser Health.
  • Birthday vouchers are supplied to existing clients via email, they are not able to be refunded or exchanged for cash.
  • Birthday vouchers are valid for 2 months after the recipient’s birthday date.
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